Customer Service

Project Ergo

We are much more than an online shop - we provide advice and guidance to individuals and organisations looking to purchase ergonomic desks, seating and other furniture.

Whether it is a single desk and chair or the refurbishment of the office we have the experience and expertise to help you. Working with trusted supply partners here, in the US and across Europe, we are able to provide our clients with the right solution for their need.

Deciding which product is right for you

If you are unsure which model is right you contact us by email or phone for advice.
Choosing the right product for you may depend on the monitor or computer you use or it may be determined by your height or special requirements. Contact us and we can help.

Placing your order

Many orders are straight forward and can be placed through the website.
If you prefer to order over the phone or by email we can do that.
We can take payment by bank transfer, contact us for details.
Contact us for stock availability or lead time information.

Ergodesktop products are stocked in the UK by Project Ergo so we are able to dispatch most orders within 24 hours. In the event that an item is not available you will be contact promptly.

Most chairs are on on longer lead times, 1 week for quick-ship models or 4-5 weeks for other chairs or bespoke specifications. If you require items by a particular date please contact us.

We can provide a full delivery and installation service in many areas of the UK. Please ask for details.

Shipping outside the UK

We ship to most countries. Contact us for up to date shipping costs.
All products in the Kangaroo range are export packaged and we regularly ship throughout Europe and as far as Dubai and Hong Kong.

Returns policy

Any order can be returned for any reason, for a full refund, within 14 days of purchase. If you wish to return an item please contact us in the first instance. Any item should be returned in the original packaging.